Blocking Unwanted Incoming Messages

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Blocking unwanted incoming messages is accomplished through two separate flows to both prevent a notification and delete the message. This is useful if a client is receiving unwanted spam or inappropriate messages.

Option 1: Update the Status to Prevent Notification

This flow is a Record-Triggered Flow on the SMS Object that is triggered when A record is created. It's optimized for Fast Field Updates.

Configure Start

  1. Select Object: SMS.

  2. Configure Trigger: A record is created.

  3. Set Entry Conditions:

    • Condition Requirements: All Conditions Are Met (AND).

    • $\text{Field: Mogli_SMS__Phone_Number__c}$.

    • Operator: Equals.

    • Value: the number you want to block

  4. Optimize for: Fast Field Updates.

  5. Click Done.

Update Records (Update SMS)

  1. Label: Update SMS.

  2. API Name: $\text{Update_SMS}$.

  3. How to Find Records to Update and Set Their Values: Select Use the SMS record that triggered the flow.

  4. Set Filter Conditions: Condition Requirements to Update Record: None—Always Update Record.

  5. Set Field Values for the SMS Record:

    • $\text{Field: Mogli_SMS__Status__c}$.

    • Value: Empty String (Not Null).

  6. Click Done.

Option 2: Delete the Message Asynchronously

This flow is also a Record-Triggered Flow on the SMS Object triggered when A record is created. It is optimized for Actions and Related Records and runs the deletion Asynchronously.

Configure Start

  1. Select Object: SMS.

  2. Configure Trigger: A record is created.

  3. Set Entry Conditions:

    • Condition Requirements: All Conditions Are Met (AND).

    • $\text{Field: Mogli_SMS__Phone_Number__c}$.

    • Operator: Equals.

    • Value: the number you want to block.

  4. Optimize for: Actions and Related Records.

  5. Check the box to Include a Run Asynchronously path to access an external system after the original transaction for the triggering record is successfully committed.

  6. Click Done.

Delete Records (Delete SMS)

  1. Label: Delete SMS.

  2. API Name: $\text{Delete_SMS}$.

  3. How to Find Records to Delete: Select Use the IDs stored in a record variable or record collection variable.

  4. Select Record(s) to Delete: $\text{Triggering Mogli_SMS__SMS__c}$.

  5. Click Done.