About Bulk SMS Bulk SMS refers to sending the same message to multiple recipients at once, ranging from a few to up to 50,000 recipients This can include both SMS (text-only) and MMS (multimedia messages containing images, videos

Here at Mogli we provide a variety of foundational services and self-service resources included with every plan. For more specialized needs—like building out complex custom workflows or handling deep data migrations—our team is ready to step in

A gateway is a system that acts as a bridge, enabling the sending and receiving of text messages between different networks or applications. Essentially, it allows a computer or software application to communicate with mobile phones over the global telecommunications

and Opt-In Practices Properly collecting and managing user consent is paramount. As of October 14, 2024,   any Call to Action (CTA) for text messaging on your opt-in forms must be exclusively specific to messaging, not generic. Additionally, the

Your invited users will receive an email invitation to Mogli Scheduler. Each user will need to set up their meeting, add their calendars, and link them to their Salesforce. Step 1 - User Creation Create a Profile by setting up a

To view incoming and outgoing message records in the Salesforce Marketing Cloud, Mogli Technologies has created and owns four Data Extensions within your SFMC instance. This folder cannot be deleted. All the data extensions are placed in the folder: MogliCustomDX

Possible Answers Bank This Possible Answers Bank provides pre-defined sets of common responses you can easily copy and paste into the 'Possible Answers' field when creating questions in your Mogli Form Templates. This can save you time and ensure

About 1:1 Conversations The Conversation View lightning component may be configured on any Standard or Custom Object that has or can be configured to have a single recipient. It’s used to conduct 1 to 1 conversations with the

The Conversation View Lightning Component can be configured on any Standard or Custom Object in your Salesforce environment, provided the object is set up to have a single designated recipient. Its core purpose is to facilitate and track 1:1

an appropriate gateway assigned. Visibility for Relevant Users: The banner will only appear for users who are affected by the missing assignment. Users with a correctly assigned gateway, or those in organizations not using "Users Assigned Gateway Mode," will not

you are bringing your own number(s), a phone call or SMS text message verification will be initiated. The designated representative managing the number will need to provide the verification code. Connection Confirmation: Once the Self-Sign-Up process

Mogli SMS & WhatsApp Communication - Messaging Functionality Mogli does not store client Salesforce data externally to Salesforce. All client data lives solely in the client’s Salesforce instance itself. Mogli does store the Sending Gateway (sending phone number of the client

SMS subscription opt-ins and opt-outs are available at the Gateway level in Mogli SMS version 5.49.14 and beyond. For example, if a recipient texts an  opt-out keyword  such as  STOP,  the customer will only be

A Few Suggestions... Mogli Opt-out Automation Email Alerts Based on Form Responses Automated Text Messages More on Automations Do Less. Do More. Mogli can do the heavy lifting using Flow. Use Cases for Flow Mogli Opt-Out  Automatically check

Understanding Mogli Form Templates: Information and Best Practices for Efficient Data Gathering and Automation This article provides information and best practices for using Mogli Form Templates effectively. Sending Forms via Different Gateways Question: Can I send forms out over any

Get Mogli for Agentforce Mogli for Agentforce makes it easy for external stakeholders to access and interact with your agents through text messaging. This empowers your organization to deliver hyper-personalized, timely, and relevant text message engagements 24/7. By

Mogli SMS Sandbox Refresh Best Practices Mogli relies on both Salesforce metadata (configurations found in Setup) and Salesforce records (data objects). Understanding how these two components are impacted is key to a smooth refresh. When you refresh a sandbox, all

Gateways are outbound phone numbers used to send messages to your end recipients. Check out our Texting 101: What's Your Number article to learn more about the differences between gateway types. Managing Gateways Who can manage Gateway records and

What's New Simplify Form Creation with the New Mogli Form Template Wizard: Design complex SMS forms with ease using our guided tool to streamline your communication workflows. Customizable Mogli Message Length Limits: Administrators can now set message length limits

Merge Fields are dynamic placeholder values that you can insert into your Mogli Messages and Mogli Templates. When an SMS is sent, the merge field automatically pulls and inserts specific, personalized data from the Salesforce record for the end recipient